Aidvisory brings together two perspectives that AI and service management transformation needs: the advisor who knows what good looks like, and the leader who knows what it takes to make it stick.
Partner Spotlight: Meet the Partners
AIdvisory's partners bring about two decades each of hands-on experience in service management, governance and digital transformation. Together, they help organisations turn AI ambition into practical, secure and adoptable solutions.
Mikael Præstegaard
Driving AI Value & Operational Excellence
- IT service management, global service delivery & organisational transformation
- Former leadership roles at Maersk Drilling and LEO Pharma
Peter Ravnholt
AI Governance & Service Management
- AI governance & Operating models
- Experience across logistics, energy, pharma, utilities, healthcare and the public sector
Driving AI Value & Operational Excellence
Mikael Præstegaard
Mikael has two decades of experience in IT service management, global service delivery and organisational transformation. He started as an IT management consultant and moved into senior leadership at Maersk Drilling and LEO Pharma, where he led global IT operations, service management and Global Business Services.
He has built and transformed service organisations across Europe and Asia, and has been a strategic process owner for ITIL processes, ServiceNow system owner and implementation lead. His results include structural cost reductions of 20-25%, assisted captive delivery centres in India and the Philippines, and a service desk benchmarked as best in class by Gartner and Deloitte.
Experience
Leadership roles:
- NNIT
- Maersk Drilling
- AP Pension
- LEO Pharma
Client engagements:
- Novo, Coloplast
- Fødevarestyrelsen
- CPH Airports
Languages
- Danish (native)
- English (fluent)
Personality
Directing Motivator (Insights Discovery). Decisive, energetic and data-driven, with a strong commitment to followership, ownership and measurable impact.
Driving AI Governance & Service Management
Peter Ravnholt
Peter has around two decades of experience in service management, operating models, governance and digital transformation. He has led ServiceNow teams and cross-functional programmes across logistics, energy, pharma, utilities, healthcare and the public sector.
He makes governance simple enough to use. He has designed NIS2 operating models and ServiceNow governance structures, and has helped HR, procurement and other support functions use service management to standardise processes and improve the employee experience. He also delivers training in ITIL and AI governance.
Experience
Leadership roles:
- BusinessNow
Client engagements:
- Loyds Bank, Westpac & Transgrid (Australia)
- Novo, Leo Pharma, Demant, Lundbeck & Fuji Film
- Pandora, Maersk Group, 7-Eleven & DSV
- Ørsted, NKT, NNE, Maersk Drilling & Maersk Oil
- Københavns Kommune, Region H & Region Syd
- TV2 & Danmarks Radio
Languages
- Danish (native)
- English (fluent)
Personality
He is structured, social, creative, energetic and inspiring, with a strong ability to engage stakeholders, facilitate decisions and turn strategic ambitions into practical, implementable solutions.
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